IBM Study - Only 25% of AI initiatives have achieved expected ROI

The IBM Institute for Business Value conducted a study on the use of AI in companies with 2,000 business leaders from 33 countries and 24 industries between February and April 2025.

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The details

  • The study indicates that surveyed CEOs anticipate AI investments to over double within the next two years. Additionally, 61% of companies confirm that they are using AI agents today and plan to implement them on a large scale.
  • 68% of the companies think that an integrated company-wide data architecture is essential for cross-functional collaboration. In this context, 72% see their proprietary data as crucial for unlocking the value of generative AI.
  • The study also shows that some companies struggle to build an effective data environment for the AI era. 50% of respondents even admit that recent investments have led to disconnected technology.
  • Moreover, the surveyed CEOs state that about one-third of the workforce will need retraining or reskilling in the next three years. In half of the companies (54 %), there are now new AI-related jobs that didn’t exist a year ago.

Our thoughts

The working world is rapidly evolving. AI requires quick adaptability while also offering great opportunities. In the future, AI will automate many tasks, so employees have to do other tasks.

More information: 🔗 IBM Study

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